UX & store audit
Know exactly what to fix — and in what order.
An expert review of your Shopify store’s UX, conversion, SEO, speed and apps, delivered as a clear, prioritised action plan.
- E-commerce brands served
- 1000+
- Shopify Partner since
- 2018
- Global time zones
- 4
- Average client rating
- 5.0
What's included
One audit, every angle.
UX & usability
Navigation, search, filters and product pages reviewed against ecommerce best practice.
Conversion review
Funnel analysis showing where shoppers drop off and why.
SEO health check
Indexing, duplicates, structured data and on-page SEO assessed.
Speed & Core Web Vitals
The scripts, apps and assets slowing your store, ranked by impact.
Accessibility
Key WCAG issues that block customers and create legal risk.
Prioritised roadmap
Every finding ranked by impact and effort, with a recommended fix.
Our approach
An audit you can actually act on.
03principles behind every project
Evidence, not opinions
We combine your analytics with expert review and real-device testing, so every recommendation is backed by data and explained in plain English.
Ranked by impact
You get a roadmap — quick wins first, bigger projects after — with effort estimates, so your team or ours can start straight away.
From findings to results
Act on the audit with conversion rate optimisation, speed optimisation or Shopify SEO. Planning a redesign? The audit becomes the brief for Shopify web design.
How we work
How we deliver UX & Store Audit.
- 01
Kickoff
Goals, known issues and analytics access agreed.
- 02
Data review
Analytics, funnels and search data analysed.
- 03
Expert review
UX, SEO, speed, accessibility and apps reviewed on real devices.
- 04
Roadmap
Findings prioritised by impact and effort.
- 05
Walkthrough
A live session to explain findings and answer questions.
Is this right for you?
An honest answer before you get in touch.
A good fit if
- Sales have stalled and you are not sure why
- You are planning a redesign or migration and want a clear brief
- You have inherited a store from another agency
- You want an outside view before investing more
Probably not yet if
- You already know exactly what to fix — go straight to the work
- The store is brand new with little data to analyse
- You need someone to implement today, not a plan
Before you commit
What usually goes wrong.
Most problems are cheap to prevent and expensive to find later. This is what we watch for.
- 01
Audits that only list problems
Fifty issues without priorities leave you stuck.
How we avoid itEvery finding is ranked by impact and effort.
- 02
Relying on automated scores
Tools miss context, like why customers actually hesitate.
How we avoid itExpert review on real devices backs up every tool.
- 03
Ignoring the app stack
Unused apps cost money and slow the store down.
How we avoid itEvery app is reviewed for cost, speed and purpose.
- 04
Missing the SEO basics
Duplicate URLs and indexing problems hide good pages from Google.
How we avoid itIndexing, schema and on-page SEO are part of every audit.
- 05
Findings nobody can act on
Jargon-heavy reports end up in a drawer.
How we avoid itA walkthrough session explains every recommendation.
Compare
A free scan versus a proper audit.
| Compared on | Automated scan | Heseven store audit |
|---|---|---|
| What it checks | A handful of technical scores | UX, conversion, SEO, speed, accessibility and apps |
| Context | None — same advice for every store | Based on your analytics and customers |
| Priorities | Long unranked list | Ranked by impact and effort |
| Output | A score | A roadmap you can act on |
| Support | Self-serve | Live walkthrough with the team |
Ways to work together
Start small, or hand us the whole thing.
- 01Fixed fee
Store audit
A complete review with a prioritised roadmap.
- UX and conversion
- SEO and speed
- Walkthrough session
- 02Project
Audit and fix
The audit, then our team implements the top fixes.
- Everything in the audit
- Quick wins implemented
- Before-and-after check
- 03Monthly
Audit into growth
Start with the audit and keep improving month by month.
- Quarterly re-audits
- Monthly improvements
- Progress reporting
Client stories
Don't take our word for it.
“Heseven rebuilt our store from the ground up. It is faster, easier to manage and our conversion rate jumped within the first month.”
Grenla · Founder - Conversion
- +38%
- To launch
- 5 wks
“Clear communication, on time and genuinely invested in our results. They feel like part of our team rather than an agency.”
ModMyCar · Managing Director - Page speed
- +22%
- To launch
- 3 wks
FAQ
UX & Store Audit: questions, answered.
What does a Shopify store audit include?
A review of UX, conversion funnel, SEO, site speed, accessibility, apps and tracking, delivered as a prioritised action plan.
How long does a Shopify audit take?
Usually around two weeks from kickoff to the walkthrough session.
What access do you need?
Collaborator access to your Shopify store and read access to analytics and Search Console.
Do I have to use Heseven to implement the fixes?
No. The roadmap is yours to use with your own team, a freelancer or us.
Is an audit worth it before a redesign?
Yes. It shows what to keep, what to fix and what to rethink, so the redesign solves real problems and protects your SEO.
Keep reading
Everything around UX & Store Audit.
Let's talk
Tell us about your UX & Store Audit project.
- Reply within one business day
- A senior specialist, not a sales team
- No obligation, no hard sell
Start a project
Thanks — brief received.
A strategist will reply within one business day. Anything to add? Email info@heseven.com.